FAQs

Frequently Asked Questions

 

What is the best product for my condition?

Please ask your doctor, pharmacist  or physiotherapist before using our products for any medical condition, they know your condition and history and can prescribe the best  product for you.

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 Can I wash my product?

Orthopedic supports can be washed by hand using cold water after removing the metal splints or clips and closing the straps, air dry away from direct heat do not bleach or add softeners. 

Silicone foot products can be washed by hand using cold water, air dry away from direct heat, apply some baby powder.

Insoles can be washed by hand using cold water, air dry away from direct heat.

Or follow the care instruction for each product that you can find on the product page at our website as well as on the product package.

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Can I wear my support while sleeping?

Most of our supports are worn during the daytime and not recommended to be worn while sleeping unless recommended by your doctor or physiotherapist.

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How long can I wear my support?

You can wear your support as long as you are feeling comfortable wearing it during the day or as prescribed by your doctor or physiotherapist

Do not wear it while sleeping unless recommended by your doctor or physiotherapist.

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Do you have a return policy?

For more details please check Returns And Refunds 

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